The UTS App (Unreserved Ticketing System) by Indian Railways allows passengers to book unreserved train tickets online without waiting in long queues at the station. Here’s how to use it:
📲 How to Use UTS App
Download & Register:
- Download the UTS on Mobile app from the Google Play Store (Android) or App Store (iOS). (Download link below)
- Open the app and register with your mobile number.
- Set a password and MPIN for quick access.
Login & Select Ticket Type
Open the app and log in using your mobile number and password.Select “Book Ticket” and choose the type:
- Normal Ticket (General unreserved ticket)
- Platform Ticket
- Season Ticket (Monthly/Quarterly pass)
- QR Ticket (For scanning at stations)
How to Book a Ticket
- Choose Station: Enter your starting and destination stations.
- Select Ticket Type: Choose Paperless (for GPS-enabled zones) or Printed (to print at Ticket Kiosks).
- Confirm & Pay: Use R-Wallet (Railway Wallet) or other payment methods like UPI, Net Banking, or Cards.
Payment & Ticket Generation
- Once payment is made, your ticket will appear in the app.
- Paperless tickets are valid only within GPS-enabled areas (within 2 km of the station).
- Printed tickets must be printed at the station at an ATVM (Automatic Ticket Vending Machine).
Show Ticket to TTE
- Paperless Ticket: Show the digital ticket on your phone.
- Printed Ticket: Show the printed copy from the ATVM.
Additional information
- Paperless tickets are only valid within 2 km of the station where they are booked.
- Tickets are valid only for the date and time selected during booking, so plan accordingly.
- Refunds are generally not allowed for paperless tickets once they have been issued.
- You cannot cancel a printed ticket online once it’s been booked. You’ll need to approach the station counter for any refund or cancellation.
- The UTS app is available only for certain trains and stations. Not all regions have the GPS tracking feature for paperless tickets, so always check whether your station supports it.
- our UTS account is typically linked to one mobile number. If you use the app on multiple devices, ensure that your login credentials are synchronized and that you’re not violating any terms by sharing your account details.
- For paperless tickets, the UTS system allows you to book tickets only for trains operating within a specific distance from your location. If you’re planning to travel to a distant station, use a kiosk or counter for a printed ticket.
- Platform tickets purchased through UTS can only be used for entry to the platform where the ticket was booked. Ensure that you book platform tickets for the right station.
- Always keep your phone locked or secure to avoid misuse of your digital ticket.
Remember this
- UTS app is not valid for reserved tickets or trains with specific seat reservations (such as AC trains, Rajdhani, Shatabdi, etc.). It’s meant for general, unreserved travel only.
- Be mindful of ticket status: Always verify if your ticket has been successfully booked and the payment has gone through before boarding.
App Download links
The UTS App by Indian Railways simplifies booking unreserved train tickets, allowing users to avoid long queues. It’s ideal for general tickets and platform tickets, but you must follow key rules like ticket validity within 2 km of the station, and carrying ID proof for paperless tickets. Printed tickets are needed for longer distances or non-GPS zones. Always verify your ticket before travel to avoid fines or penalties. The app offers convenience, but knowing its limitations ensures a smooth journey. Safe travels!